At SHOENIXOE, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, billing and shipping address, and order details. We may also collect non-personal information such as IP address, browser type, device information, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

Your information is used to:

• Process and fulfill orders

• Provide customer support and respond to inquiries

• Communicate order updates and shipping information

• Improve our website, services, and customer experience

• Send promotional emails only when you have given consent

3. Sharing of Information

We may share limited personal data with trusted third parties such as payment processors, shipping carriers, and service providers strictly for business operations. We do not sell, rent, or trade customer information to unrelated third parties.

4. Data Security

We implement reasonable technical and organizational measures to protect your data. Payment information is processed securely through third-party payment gateways, and SHOENIXOE does not store full payment card details.

5. Cookies

Cookies are used to enhance website functionality and analyze traffic. You may disable cookies in your browser settings, although some features may not function properly.

6. Your Rights

You may request access, correction, or deletion of your personal data by contacting info@shoenixoe.com.

PRIVACY POLICY